Thank you for shopping with Tobias Devices. This Shipping Policy outlines the terms and expectations regarding the delivery of your order. We are proud to serve customers worldwide and aim to ensure a smooth delivery experience.
1. Delivery Locations
We ship our products worldwide, reaching customers across various countries and regions. Please ensure your shipping address is complete and accurate to avoid delays or delivery issues.
2. Shipping Method
All orders are delivered via trusted courier partners.
We currently offer Cash on Delivery (COD) as the only payment method.
3. Order Processing Time
Orders are typically processed within 1–3 business days after confirmation. You will receive a confirmation message once your order is prepared for shipment.
4. Estimated Delivery Time
Delivery time depends on your location:
- Domestic deliveries: 3–7 business days
- International deliveries: 7–21 business days
Delays may occur during peak seasons, holidays, or due to customs clearance procedures.
5. Shipping Charges
Shipping costs (if applicable) will be clearly mentioned during the checkout process. Some regions may be eligible for free shipping, depending on order size or ongoing promotions.
6. Delivery Attempts
Our courier partners will attempt delivery at the address provided. If you are unavailable, they may contact you to reschedule. Please ensure your phone number is reachable and your address is correct at the time of order.
7. Cash on Delivery
Tobias Devices only accepts Cash on Delivery (COD). No online payment methods are supported at this time. Please ensure you have the correct amount available at the time of delivery.
8. Delayed or Lost Orders
In rare cases of delay or lost shipments, please contact us at [email protected]. We will work with the courier to track or resolve the issue promptly.
9. Customs and Duties
International orders may be subject to customs duties or taxes upon arrival. These charges are the responsibility of the recipient. Tobias Devices is not responsible for any delays or fees incurred due to customs procedures.
10. Contact Us
If you have any questions about shipping, tracking, or delivery, please reach out to us:
Email: [email protected]
